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Limited Warranty

Products manufactured by FasterHotWater.com (FHW) are warranted to the original user only to be free of defects in material and workmanship for a period of 36 months from date of installation, but not more than 48 months from date of manufacture.

FHW's liability under this warranty shall be limited to repairing or replacing at FHW's option, without charge, F.O.B. FHW's factory or authorized service station, for any product FHW manufactures.

FHW will not be liable for any costs of removal, installation, transportation, or any other charges which may arise in connection with a warranty claim. Products which are sold, but not manufactured, by FHW are subject to the warranty provided by the manufacturer of said products and not by FHW's warranty.

FHW will not be liable for damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or repair, or if the product was not installed in accordance with FHW's printed installation and operation instructions.

To obtain service under this warranty, the defective product must be returned to the distributor or dealer of FHW products from which it was purchased together with proof of purchase and installation date, failure date, and supporting installation data.

Unless otherwise provided, the distributor or dealer will contact the FHW factory or authorized service station for instructions. Any defective product to be returned to the factory or service station must be sent freight prepaid; documentation supporting the warranty claim and/or a Return Authorization must be included if so instructed.

FHW WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING FROM INSTALLATION, USE, OR ANY OTHER CAUSES.

THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTEND BEYOND THOSE WARRANTIES DESCRIBED OR REFERRED TO ABOVE.

No refunds will be given for any product that has been installed.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages and some jurisdictions do not allow limitations on how long implied warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction.

Note: No returns are allowed for shipments on any products shipped outside the United States. No exceptions.